Roku audio sync. Also, refresh the Roku Remote as an added measure.

On that unit we also used Passthrough to get accurate audio from the source channels instead of always being converted to Dolby Digital. Some TVs and external source devices use additional processing when playing surround sound audio, which can delay the audio. 4. This persists across every channel we view in Roku. Audio Roku Jul 4, 2024 · For example channel 471 Love Nature, channel 475 Magellan, and channel 470 Modern Marvels, those are the 3 channels I watch the most and Channel 470 its fine, channel 475 (Magellan) is about 1. Thank you for reporting this issue to Roku Community! We understand that you are having an issue with the sound that is out of sync with playing content on the Xfinity channel. The video starts to play in slow motion after a few seconds, but the video stays at normal speed. May 8, 2023 · Hi @TVhead100,. My husband suggested it re-established the correct video handshaking on the hdmi cable between the tv & the Roku. Who designed this awkward User Interface? Anyway, how does this audio/video issue get escalated? This needs to be fixed pronto. I spoke with Vizio support and we tried several things that did not help. Restarted the system. The audio syncing is an issue too, you can clearly see the lips moving before the voice is heard, and about 2-3 words has already been said. All you need to do is point it directly at the Roku receiver. JVC tv. Jun 26, 2023 · On Roku the audio was going out of sync more frequently and after exiting and resetting it so often I'd end up stuck on an ethereal pale purple screen and have to exit to home to get out of that. Sometimes, it stays in sync for several hours and other times I have to do a restart multiple times while trying to watch an hour show. Press ‘Select’ on your remote when the sync feels right. That's well beyond the recommended maximum audio lag of +45ms. Go to Settings>System>System Restart>Restart. 5 and build 4174. Audio sync gets really bad when changing channels and going from guide back to certain channel. To fix audio sync issues, try the following: Reboot your Roku; Power-cycle your Roku TV or Roku device Aug 11, 2022 · Hello @Ladeybug76. and the only app on Roku with an issue is peacock. Wait till complete. true. e. Navigate to Settings > Audio > AV sync and adjust as necessary. Apr 9, 2021 · And the audio sync issue is still there. Since we started streaming with the Roku the audio is about half a second ahead of the video on both of our TV's. My only work around is to record what I am watching AND watch the recording as it is recording; I cannot watch live tv and have the audio stay in sync. GC version 9. Oct 18, 2020 · We bought a Roku Ultra 2020 on release day. Make sure that any composite cable sound connectors are snugly attached to both the Roku player, the TV, and any A/V receiver. Try power cycling devices, adjusting your audio settings on the Roku device, and checking for software updates. There are complaints all over this May 19, 2023 · Re: Audio continuously losing sync on Roku Streaming Stick and Stick+ Model: 3810X - Roku Streaming Stick+ Serial number: YH00C8870169 (21309C870169) Software version: 12. It also does not happen on HBO Max, Netflix, or Hulu. 0. Given that nothing else has worked I want to do a reinstall of the channel however because I have a Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. You can do this by going to Settings > Audio. Apr 25, 2023 · A friend was having this problem. Tracking ID JK-212-780 Jun 27, 2023 · Disabling audio passthrough forces Plex to decode and process the audio internally and may help resolve audio sync issues in certain situations. Jun 7, 2019 · After several updates audio remains out of sync with spdif out. My conclusion dts audio sync over hdmi is ok. May 10, 2023 · Welcome to the Roku Community! We appreciate you letting us know about this issue. 5. Started today. Jun 19, 2023 · If I watch on my Roku through other apps to stream the exact same channel (Fox Business for example or Peacock for the golf channel) I have no audio sync issues. it has to be a Roku issue, not a peacock issue. If you have a Roku Touch™ Tabletop Remote, see the tabletop remote troubleshooting guide instead. I find it unacceptable that I have had xfinity app audio and video sync issue for weeks and roku is still unable to provide and estimated fix date. Mar 14, 2023 · Check Audio Settings: Check the audio settings on your Roku Ultra to make sure they are set up correctly. Learn how to fix DIRECTV audio, video and audiovisual issues. Thanks for the follow-up. We further find ROKU's unwillingness to ad May 30, 2024 · The most common reasons for out-of-sync audio and video are a problem with your internet connection, a poor wireless signal, faulty connections, or the Roku and/or TV settings configured incorrectly. Audio is ahead of the video Nov 6, 2023 · If your Roku audio is out of sync, check the hardware and the cables. I can fix it by Resetting the Roku device back to factory settin Jun 18, 2023 · Roku customer service indicates they have a problem causing xfinity app to have audio and video out of sync. When you watch a movie or TV show, or play a video game, the sound you hear and May 15, 2023 · I tried a test for the past week using another streaming device/stick and there were no issues on the non-roku device…. The app freezes and audio goes out of sync constantly. If you’re streaming Hulu Live on Roku and face audio sync issues, especially after ads, try setting the resolution to 720p. Commercials do not appear to be affected. ) lags behind, i. 9. That unit bricked on Day 2. This is only happening on my 3 Roku devices and not on my Amazon Firestick. Not in Netflix, HBONow or Amazon Aug 1, 2023 · Same issue watching Justified. When you watch a movie or TV show, or play a video game, the sound you hear and Jun 29, 2023 · I have 8 Roku TV's Every single one of them has the audio sync. If none of the above works, factory reset the Roku. It is happening right now. Before you can enjoy your favorite streaming content in surround sound, you must connect your audio/video receiver (AVR) or soundbar to your Roku TV using an May 17, 2024 · I have Roku 4K streaming stick barely a year old with horrible audio delay from video. Jan 20, 2023 · Roku audio out of sync is a common problem that users face while streaming content on their devices. Conclusion. I did what Roku suggested but it doesn't fix the problem. May 12, 2023 · Hi @mrrabbit02,. only have the issue when watching on Roku. The only way to restore the DD stream is to Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. We immediately noticed the same issue so many have reported to ROKU and the community. Welcome to the Roku community! We understand that your Roku device frequently has audio sync during streaming, and we're here to assist! Before proceeding, please provide the following information so we can better assist you: May 26, 2023 · I also have the audio sync problem while using the Roku Streaming Stick 4K+ and Xinfity Stream App. Model: 3821X - Roku Streaming Stick 4K+ Serial - X01700U9D4JK. 6. Roku's transparency on this issue could have been far better as well as the response time. Welcome to the Roku Community! We appreciate you informing us about the sound is out of sync and we would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details. One interesting finding… there is ~20 second delay on the roku platform vs. That is, we keep hearing the audio but it's out of sync with the video images, such as a person talking. Sep 7, 2023 · For awhile now, I have been having audio sync issues with my Roku Streambar Pro and Hulu. Learn how to determine if you have a Roku TV system. Jun 20, 2023 · We have tried all the recommended solutions and find the most effective is unplugging our ROKU device for a minute. Only happens on CBS Live. a. We called ATT and reset our modem, we deleted the app and added it back, and have reset it several times. May 1, 2023 · Hi @Callygirl62,. OS 12 is the latest and was released back in May and the audio sync issue didn't occur until after that. Thought I was doing ok but the audio and video are out of sync. If it does not, you have a Roku simple remote. Please keep us in the loop if the issue persists so we can help out further. As an update, the lip synching seems to be resolved, but the volume distortion isn't. I did not have this issue on the old TCL Roku TV with the same speakers/subwoofers. A slow internet connection can affect streaming in all kinds of ways, and lagging audio and/or video is not uncommon to see. some tvs include an auto sync setting inside their own audio settings. 23 We believe this issue has now been resolved. Before you can enjoy your favorite streaming content in surround sound, you must connect your audio/video receiver (AVR) or soundbar to your Roku TV using an Jan 26, 2023 · For the past couple of weeks, I’ve been noticing only my YouTube app will go out of sync when I’m watching a video. the other streaming device. At some point later on, the audio will briefly cut out and come back. Also, refresh the Roku Remote as an added measure. If volume or sound is not working on your TV, the tips in this article will help you troubleshoot common audio issues with your Roku streaming player. There May 24, 2023 · Its also worth noting that I have a number of other Roku devices (Roku Ultra 4k, Roku Sticks, Roku 3s etc) and this audio sync issue only is present on the streambar. If I watch peacock app on smart tv, phone, iPad etc no issue. We did research and find a great many folks reporting about a 100ms - 200ms delay Apr 17, 2024 · Solved: New to ROKU, 1 week old: at first the PBS app played audio and video in sync. When you face Roku audio delay issues, it can be annoying, especially when you are watching your favorite TV shows or movies. Tried HDMI eArc and optical cord. 10. If the issue persists from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Then, Go to Settings>System>Advanced system settings>Network connection reset>Reset connection. Oct 5, 2023 · For awhile now, I have been having audio sync issues with my Roku Streambar Pro and Hulu. This sh Aug 10, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. As well as 2 dead pixel? They are half dead I assume since sometimes they are dead and others are working just fine. May 13, 2024 · HDMI ® is well known for its ability to deliver audio and video over a single connection from devices like Blu-ray ™ players, game consoles, and Roku ® streaming players. If it is set at 1080p, try switching it down to 720p (or depending on your TV, simply choose a lower resolution). Power Cycle Your Roku Device. A simple system update or restart can often resolve this. I have to do restart to get it back in sync. I still have a cable box attached to one of Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. The program will Replay - Repeat a portion of dialog, then garble forward trying to catch up, sometimes it does, most times it's off Seconds. Roku Support strings evetyone along by suggesting there is a fix - but they need 'more information" (a. Worked fine for five years now voices are not synced. Unplug your Roku device from its power source for the power cycle, wait for at least 1 to 2 minutes, and then plug it in again. Nothing fixes it. May 1, 2019 · All of a sudden voices aren’t synced to picture. I have stream app 6. After being a huge fan of Roku from their very first product, I expect better. However, anything blocking its path, including a glass cabinet door, could cause the remote to stop working. Dec 15, 2023 · Your Roku® wireless speakers connect to a Roku host device such as a Roku TV ™ system for full, rich stereo sound, or a Roku Streambar ®, Roku Streambar Pro, or Roku Smart Soundbar for immersive surround sound, giving you a cinematic experience from streaming channels, over-the-air TV from an antenna, and external devices like a Blu-ray ™ player, or cable or satellite set-top box. I've tried watching Live TV channels on Roku TV and, so far, I have not experienced the issue. One were the audio/video goes out of sync. Unfortunately, it occurs frequently and we are totally dissatisfied with ROKU. Open the Roku mobile app; Tap Remote from the navigation bar 27 votes, 13 comments. Previously I had A Vizio SB3621n-H8. Greetings here in the Roku community! Thanks for letting us know about this. Everything is updated, the volume setting on the cbs channel is already set to off. I don't not have this issue on Netflix or other channels/apps. Here is a brief account of how audio sync issues manifests on your Roku: Aug 14, 2024 · Hopefully, the audio of your Roku TV should be in sync, if not then keep on reading to find out what more you can do to fix the sync audio. Please check for a system update if you're still experiencing this issue. This is all relat Dec 1, 2023 · Roku TV Audio Out of Sync. Sync issue occurs after commercials. Go back and resume series to solve each time. k. Yet still the problem persists. 5 - 2. May 3, 2023 · For the last several weeks I've been experience a high level of audio/video sync issues with the Xfinity Stream app. Sometimes, it stays in sync for several hours and other times I have to do a restart multiple times while trying to watc Nov 23, 2023 · Common causes of audio sync issues on Roku include connection problems and outdated audio settings. The sync issue occurs right after a commercial. In the past I’ve watched races on a Roku device but at the start of this season I attempted to watch on my Roku device but they audio and video would get very out of sync and I was wondering if anyone else has had this problem and if so, how were you able to get this fixed First, try streaming other content to see if the audio issue is on a specific piece of content. Jul 8, 2023 · We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel. Jan 25, 2024 · How to fix Roku audio problems. I am having problems with the new sound bar getting out of audio sync with my TLC. The other the volume will jump to super loud right in the middle of watching something. He adv Here is my latest issue report tracker. Switched to a regular Roku streaming stick and have no issues. The audio is completely out of synch with the video feed. Occasionally, just after restarting the TV, it can be pretty close but it's generally a very significant delay. ), and that the audio mode is set to "Auto" or the recommended audio format for your setup. A warm welcome here at the Roku Community! Thanks for contacting us about your audio sync issues with your Roku streaming devices. The picture might freeze a little too, but I'm not sure it does that every time. Powered off the TV. Set HDMI and S/DIF to Dolby/D. I went into "settings" and powered the Oct 2, 2022 · I have just installed the cbs app, signed in through spectrum, and the audio is several seconds out of sync. All worked fine except weird audio out of sync with video problem that we had to counter with an audio delay. Change the audio format of your TV or source device to Stereo (or PCM) to remove this delay. A number of factors, including network connectivity, device settings, and software updates, can cause this issue. I've gone through all of the steps and it fixes it for an hour or so before reverting back to delay. Jul 12, 2023 · Adjust Audio Settings: Roku offers settings to adjust the audio-video sync. Addressing Roku Audio Out of Sync issues involves identifying and rectifying these factors through troubleshooting steps, setting adjustments, and, in some cases, hardware maintenance or replacements. While a Roku TV Wireless Soundbar may look like a Streambar, there’s one key difference: Roku Streambars are loaded with a built-in 4K streaming player, making them a great choice to add streaming and enhanced sound to any non-Roku TV. Mar 16, 2022 · 3. 14 game, and the broadcast of the Nets/Timberwolves game as well. Jul 31, 2024 · Can anyone tell me how to fix closed captions that are out of sync with audio on Amazon Prime Video app running on Roku Ultra streaming device? I've removed the app; restarted the Roku Ultra; added the app; restarted the Roku - no help. Outdated Software. As mentioned by @gk802 I've also found that hitting the back button followed by the play button on the remote re-syncs the audio for the duration of the session. Your Roku will be unresponsive and reboot. It's a variable audio delay. Jan 7, 2021 · I recently replaced my TCL Roku TV with a Hisense Roku TV. On occasion (but not always) this will correct the problem. If you’re trying to watch a show or movie on your Roku and the audio is out of sync or cuts out, don’t panic. time) to have their engineers look at YOUR problem (it is unique - no one else is having your problem!). Out-of-the-sync audio can occur in any device whether it’s your Roku TV or other devices How Do I Fix The Sound Delay On My Roku TV? If the mouths of the characters are moving but the audio comes later Jun 11, 2023 · My TCL 55r655 Roku tv received software version 12 update and now my soundbar audio is way out of sync. I was in a similar position as you, choosing between the TCL Roku and a few other TVs, and unless Roku (or TCL) can get this figured out, I'll probably avoid Roku and TCL TVs in the future. I’m beginning to think that the real problem is the total lack of customer service from Roku. Tried TCL soundbar on Visio tv and works fine. Connect your Roku player to a different input to see if you can hear sound. I hope your engineers can solve this problem. Please fix this!!! Dec 9, 2023 · yes same as everyone else. I've already communicated with support who are es Aug 25, 2023 · Same issue watching Justified. If you notice that sound does not match the picture on your TV when using Bluetooth headphones for mobile Headphone Mode, make sure the latest version of the Roku mobile app is installed and then use the steps outlined below to adjust the audio delay. Thanks for providing all the information needed to investigate the audio out-of-sync issue with Xfinity Stream and we're sorry for the inconvenience. I for one will not buy another Roku product when this sync problem becomes too much to bear. Roku Streambar Pro also includes a voice remote with TV controls, personal shortcut buttons, and Headphone Mode, while Roku Streambar comes with a voice remote with TV controls. If the audio is still out of sync, factory reset your Roku device. Jan 26, 2024 · Spectrum TV app loses audio sync with picture after 15 or 20 minutes of watching TV. I now have audio delay / lip sync issues (audio is ahead of visual) on YouTube TV app only. I'm using a 4K plus streaming stick with software version 12. com Oct 16, 2021 · The audio plays back at normal speed however, so the video and audio end up out of sync. Welcome to the Roku Community! Thanks for your effort in informing us about an issue with the sound that is out of sync with playing content on the DirecTV Stream channel. 0 seconds behind and Channel 471 (love Nature) is about 4-5 seconds delay on Closed Caption. I have two Roku 4k devices, both model 3941X, software version 11. 13 how do I get 7. Settings are configured incorrectly. It then gets out of video/audio sync. Roku® offers an assortment of audio devices all designed to add full, rich sound, dramatically improving the audio performance of your entertainment Jan 18, 2024 · I have a TLC 55R635 with a Vizio M51AX-J6 sound bar. [UPDATE] [FIXED] 8. 0 • build 4184-50 GC version: 9. It happens with multiple videos and does not happen when ads are playing, just the main video. Using an BBC audio sync video on Youtube I recorded a video of the playback with my phone to analyze. , audio/video out of sync) Note: A Roku TV Wireless Soundbar only works with a Roku TV system. Any idea as I said, REGARDLESS of the station,,, Thank you!! Adjust the audio format on your TV and source device. It will not work with other TVs or Roku streaming players. If the audio issue is persisting on all content, please try the following troubleshooting steps: Sep 14, 2023 · The audio is out of sync on my Paramount+ channel on my Roku TV. I never had this problem with my previous bar. 2. Jun 24, 2024 · Solved: The audio is always ahead of the video feed. If you use Roku, drop the resolution to 720p. I have narrowed it down to it happens when live tv goes to a commercial. This problem occurs across multiple channels and apps, and it often gets worse over time until I restart the device. 2 connections. This ensures your Hulu audio and video match well. Check Your Internet Connection: Ensure your internet connection is stable and has enough bandwidth for streaming. 5. 0 or HDCP 2. Jun 10, 2023 · Re: Audio continuously losing sync on Roku Streaming Stick and Stick+ I have had audio issues for close to a year (my oldest device) Though after the March 2023 update the issues increased and affected my two newer Roku devices (ultra stick and Roku TV) as well. this only occurs on the tennis channel. Found a hdmi spdif splitter and connected my amp to the spdif of the hdmi splitter. Hi, . Audio is ahead of video. Oct 17, 2022 · We purchased a 55" Hisense A6 Series 4K Ultra HD TV (55U6GR). HDMI also includes a couple lesser-known features called HDMI-CEC and ARC that use two-way communication over the same connection to simplify how you use and set up your entertainment sys When you watch a movie or TV show, or play a video game, the sound you hear and the picture you see is a combination of two elements – audio and video. We'll get back to you once we have an update. Streaming has Mar 4, 2024 · If you notice the sound from your Roku Streambar does not match the picture on your TV, you have likely encountered something called an audio/video synchronization error, or A/V sync error. Tracking ID JK-212-780 May 22, 2023 · Since the last Roku update my Direct TV Streaming app has been experiencing issues with the audio and picture not being in sync. Reset Your Roku Device : In some cases, a complete reset might be necessary. Oct 25, 2019 · Note that if you’re using a Roku Streaming Stick+, you won’t need a cable. , menu navigation, entering password, etc. Sep 19, 2023 · I have been dealing w/ issues re xfinity stream app since April 2023 seemingly after release of OS 12. Similar issue pops up every few days where Dolby Vision just won't work until I do a restart in the settings menu. Audio sync is now correc t. , the issue is beyond watching video * Tried suggestions I’ve seen elsewher Jan 4, 2024 · Your Roku will be unresponsive and reboot. Definitely a hulu app issue. Jun 4, 2024 · I have the exact same issue with the Tennis Channel on my Roku TV. 3. 0 build 4184-CU. I have checked for updates. If I switch back to Xfinity Stream, it usually takes less than thirty minutes to observe the problem, always after a return from commercial break on live programming. The sound from the TV audio outputs do not sync with the TV speakers. Feb 27, 2022 · FIXED: Video & Audio Out of Sync! This solution fixed my sync problem on my Roku Ultra (model: 4662X). Pleased with the performance BUT since an update all of them now have the sync issue in the Xfinity Stream app. Using Xfinity app on all my Roku's (Ultra, 3, 3). Both allow you to stream Apr 1, 2024 · Audio is out of sync. In other words, the Roku & tv weren't communicating the correct resolution info to each other. I was able to remove the green tennis app icon and replace it with the black tennis app icon on my ROKU TV and computer. Aug 7, 2024 · Hello @Abd56ullah,. If your remote has a voice button, you have a Roku voice remote. There are several reasons why there is an out-of-sync issue, which include the following: Faulty Connection. If the audio issue seems to only be on a specific piece of content, please select the Get in Touch button on this page and let us know. Aug 1, 2024 · Your Roku will be unresponsive and reboot. Ensure that the audio output is set to your desired device (TV, soundbar, etc. Dts audio sync over spdif on the roku is not. 516 Timestamp: 2023-06-17T02:01:18Z Please use issue ID 69-240-601 to report the current issue. I have two Roku speakers and a Roku subwoofer. g. The longer you watch the worse it becomes. Jan 21, 2024 · About once a week the channels we get over Roku lose the audio and video sync. Having this issue here too. Hope someone has a solution. How do I fix my Roku audio sync? May 22, 2024 · For the Spectrum audio out of sync, try restarting your Roku device by going to Settings > Power > Restart. . A “simple” Roku remote uses infrared light to control the Roku player, so it will automatically pair with a Roku device. Method 10: Check device settings Device settings such as picture mode, color mode, game mode, and sound mode on your playback device can affect the overall performance and synchronization of audio and 5 days ago · How to Pair or Reset a Simple Roku Remote. Mar 4, 2024 · How to fix audio and video sync issues with a Roku Streambar or Roku smart soundbar. Dec 1, 2022 · Once complete, go ahead and see if your Roku audio is still out of sync. Keep in mind that while this has been known to fix audio sync issues, it can also introduce some unwanted video problems like image jerkiness. Note that this will disable surround sound audio. My audio always goes out of sync after commercial. Aug 9, 2023 · If the audio on your Roku TV is out of sync, you can try restarting your Roku device, changing audio settings, ensuring the connections are intact, and resetting your Roku device. May 27, 2023 · Changing BACK to audio mode:off does one of two things: either pauses video momentarily with the spinning circle, then resumes playback with a DD 5. Aug 7, 2024 · I've been experiencing a recurring issue where the audio on my Roku device goes out of sync with the video during streaming. Have unplugged the ROKU power supply and the router power supply. Most recently it is present for both the replay Lakers and Kings feeds of their Oct. May 6, 2021 · CBS Live on Paramount Plus has audio/video sync issues. We'll go ahead and send this over to the appropriate Roku team. you can also check/change your tv's default sound setting output type, have seen this also mess with the sound sync when a soundbar or external sound source is involved (such as a set top box). Regardless of the station, the actual words spoken are AHEAD of the sound of their voice. 9” full-range drivers, while Roku Streambar Pro is 32” wide with four 2. Bug with Night Apr 30, 2024 · All Roku voice remotes have a voice button located near the purple directional pad that has either a microphone or magnifying glass icon. end of 2021), the audio and video fall hopelessly out of sync. Roku 3. When you watch a movie or TV show, or play a video game, the sound you hear and Sep 6, 2021 · I tried this last nite & today I switched my Roku back to 1080 & the audio to video continued to sync properly. Jun 30, 2023 · Solved: The audio is not synced with the video … when a person speaks, the audio is delayed about 6 seconds. 1 audio track out of sync with the video, OR the video remains in sync with the audio BUT although the Roku video mode shows OFF, it remains a pcm stream. I did some searching first and did find a community post about other Roku devices having the same issue. This is a very common issue. Somebody in another thread suggested it- under your Roku settings on your TV, scroll over, then down to "Display Type". All the other channels work fine. Fixing this issue is very easy as Roku has built-in a feature inside the app to manually sync the audio output from your screen. only have lagtime with audio with peacock and only have it on Roku. You can also try disabling and enabling the volume mode on your Roku remote, pressing the Star (*) key on the remote, clearing the device cache, and adjusting the Jun 1, 2024 · LIke everyone else the ROKU green tennis icon didn't work anymore, either on my Roku tv or on my desktop computer. HDMI also includes a couple lesser-known features called HDMI-CEC and ARC that use two-way communication over the same connection to simplify how you use and set up your entertainment sys Mar 4, 2024 · How to fix audio and video sync issues with a Roku Streambar or Roku smart soundbar. When you watch a movie or TV show, or play a video game, the sound you hear and Mar 4, 2024 · How to fix audio and video sync issues with a Roku Streambar or Roku smart soundbar. I powered the streamer down and up and it still played out of sync. Aug 31, 2023 · For some people, the audio and video sync well on the TV speakers, but when they try to listen to the audio on their smartphone (via private listening) the Roku picture and sound are out of sync. Having both known Xfinity issues. Is this a Hulu software compatibility issue or a Roku pr Your Roku® wireless speakers connect to a Roku host device such as a Roku TV™ system for full, rich stereo sound, or a Roku Streambar®, Roku Streambar Pro, or May 13, 2024 · HDMI ® is well known for its ability to deliver audio and video over a single connection from devices like Blu-ray ™ players, game consoles, and Roku ® streaming players. Just tell us the truth, we are adults, we can handle the truth. We're looking forward to working with you to sort this out. Just make sure that your TV can support HDMI 2. I've restarted the Roku Ultra - no help. Frequently Asked Questions. Apr 22, 2022 · I have a Roku Premier and it just today started having audio lag behind video. We continue to experience this issue. 0 • build 4193-CR, that we bought & started using a couple of months ago. 5” full-range drivers. I shared this on the appropriate Xfinity Community Forum, and the official response was "this is actually a known issue on Roku's end, that they are working on a fix for". How do I get the audio and video synced? May 20, 2023 · Update. I returned that and now have 3 of the 4k sticks. May 31, 2020 · So I just wanted to update this with the solution I found. This used to only happen on 1 Roku soundbar. Even bought a brand new TCL Roku tv, same issue after software update May 25, 2023 · I guess this is a good time to chime in and say that I also am seeing audio sync issues with the Xfinity Stream app on my Roku TV. Factors Causing Audio Desync. I've seen this issue happen multiple times, dating to the end of last season. I have reset the stick and removed a May 10, 2023 · This has been going on for MANY, MANY months now. We do not have an issue wit See full list on cleverfixes. Restart Your Roku Device: A simple restart often helps fix temporary audio sync issues. This seems to happen most often when a commercial / advert is injected into the stream. Contacted custo Jul 7, 2023 · Hi @kanyeshirt8 . if your tv has that setting, try flipping it from its current position. Can’t get any help from them and I doubt anyone from Roku even monitors the numerous calls for assistance their customers posit here. No other app is affected; Netflix, Amazon, Sling, IMDB. Press Home on your Roku remote control, scroll and select Jan 20, 2023 · Hello @reh2,. Feb 10, 2024 · Reasons Behind Roku Audio Delay Issues. Check or change your Roku audio settings by selecting Home, then Settings, and finally Audio. If there are no signs of damage, turn off the Volume mode and Audio Leveling, and power cycle the Roku. Roku Streambar is 14” wide with four 1. Audio sync should be better / fixed. If that doesn't solve the issue, reach out to report the problem to Spectrum directly, as they create and maintain their channel on Roku. No help. Several issues could lead to your Roku TV’s audio falling out of sync with the video: Software Glitches: Occasional bugs in the system might throw audio out of sync. Jan 29, 2024 · Audio synchronization issues (e. This appears to have started with the new app which by the way sucks. Jul 11, 2023 · TL;DR — Ways to Fix Roku With Out of Sync Audio. . I've restarted my router - no help. Thanks for reaching out here in the Community! I would recommend removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. I measured the delay at around 160ms. Jan 1, 2022 · When watching OTA channels on my New Hisense U6GR5, firmware 10. 0 (manufac. May 26, 2023 · I also have the audio sync problem while using the Roku Streaming Stick 4K+ and Xinfity Stream App. Mar 8, 2023 · I’m experiencing live audio sync issues on Hulu live tv. Apr 16, 2020 · Same problem occurs. 7. * Occurs on all channels * Noticed that even the clicking sounds for the remote (e. Also mutes audio for 2 seconds when returning from commercials. When I first start it up, everything is fine. I tried restarting the tv (system r Feb 28, 2024 · This section helps identify the common causes and how connection types affect audio sync. Software Version- 12. roku has not been able to supply an estimated fix date so I purchased a fire stick. All the channels I watch are affect including MTV, Oxygen, etc. 0 for the stream app update? I just checked and said stream app is up to date Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. We'd be more than happy to find you the best resolution for this. (I tested with two tv’s side by side) very very interesting on the delay with the roku device. I am using the Xfinity Stream app. In the past week the audio and video started dropping for 1-2 seconds 4-6 times per hour, not only in the Xfinity Stream App but in other Apps I was May 6, 2023 · Ok well Roku. Apr 27, 2023 · I think the audio sync issue may be isolated to the Xfinity Streaming app on Roku. While on the errant channel, I had her hit the fast-reverse button on the remote 2-3 times then after backing up about an hour, hit the fast-forward button 2-3 times. Sep 10, 2023 · I have a Philips Roku TV. Jan 4, 2024 · Interference: Electronic interference from other nearby devices or equipment can impact the smooth transmission of audio and video signals. If I change the channel and go back the audio is synced again. Aug 9, 2022 · Just started on 08/07/2022. 113. But, after a few days it played out of sync. Troubleshooting Spectrum TV App on Roku; Contact Spectrum Jun 22, 2022 · Factory Reset Roku; Why is my Roku audio out of sync? If your Roku audio is out of sync, try to restart your Roku device, check cable connections and conditions, change the Roku audio settings to ‘Stereo’, disable Roku audio leveling, and clear Roku cache data. This will reboot your device, from where the stream will start with audio and video in sync this time. uzq edadin sexv kzp ulu repl viuvif mxdha tyeve qvskq